Venue: MKITM LUCKNOW

Monday

Personality Development and Grooming Standards

Communication Skills, Computer Basics, Mobile Communication and Internet

Upkeep of Functional Areas of Home Stay & Interior Decoration for Home Stays

Importance And Use of Point of Sale (POS)

Tuesday

Marketing Your Home Stay (Low-Cost Marketing)

Creating Home Stays Systems

Homestay Housekeeping. Maintenance & Basic First Aid

Effective Guest Handling and Customer Service Strategies

Wednesday

Understanding Different Tariff Plans. Budgeting and Pricing, Cost Control Techniques

Responsible Tourism, Rural Tourism Destination and Representation

Fundamentals of Table/ Tray Setups, Style Setups, of Services and Service Protocol

Guest Registration Procedures, Handling and Reservations Providing Information

Thursday

Problem Solving and Improving Services

Importance of Home Stay Safety, Security & Health

Energy Conservation, Alternate Energy Uses Like Solar Energy & Waste Management

Cleanliness And Hygiene (Personal and Premises)

Venue: MKITM LUCKNOW

Friday

Field Visit Followed by Lunch at IHM Lucknow. (Lunch Timing: 1.00pm-2:00pm)

Standardization of Food Recipes, Preparation of Organic Food and Local Products

Evaluation, Feedback & Certification